Chelone
← Prospects

Meridian Espresso

  1. Customer identified
  2. Contact made
  3. Tasting conducted
  4. Purchase confirmed
  5. Ongoing purchase
  • Send a follow-up email to Danny mentioning the cafe's cookies (tried and found good) and pitching a pairing with a nacho-flavored matcha lattelow

Vault

3
Profileupdated Aug 4

Company

  • Business name: Meridian Espresso
  • Legal name: unknown
  • Business category: unknown (name suggests a cafe/espresso bar, but this is inferred from the name only, not confirmed)
  • Website: unknown
  • Instagram: unknown
  • Number of locations: unknown
  • Account owner: unknown (internal account owner not specified)

Locations

Location 1

  • Location name: unknown
  • Address: 72 W 38th St, New York, NY 10018
  • Opening date: unknown
  • Shipping address: unknown
  • Status: unknown

Contacts

Contact 1

  • Name: Danny Reyes
  • Role: Owner
  • Email: danny@meridianespresso.com
  • Phone: unknown
  • Preferred channel: in-person (email introduction sent, but cold email is assessed as unlikely to get a response; Danny's on-site schedule is described as random/unpredictable)
  • Decision role: owner (assumed decision-maker based on "owner" title; not otherwise confirmed)

Commercial Information

  • Current matcha supplier: unknown
  • Estimated monthly usage: unknown
  • Payment terms: unknown
  • DUNS number: unknown
  • Notes: Cafe sells cookies noted as good by our team; a pairing idea (nacho-flavored matcha latte + cafe's cookies) has been proposed internally but not yet pitched to the customer.

Data Quality

  • Last verified: 2026-08-04
  • Verified by: context drop note (_inbox/2026_08_04_text_note-12.md)
  • Open profile questions: confirm business category, website, Instagram, location/address, and number of locations; confirm Danny's decision-making authority; confirm whether the 2026-07-16 introduction email has received any response; establish a reliable way to reach Danny given his unpredictable on-site schedule. Address sourced via web search on 2026-08-04, not yet confirmed by direct customer contact.
Contextupdated Aug 4

Current Situation

Meridian Espresso is a cold-outreach prospect where owner Danny's email was obtained during a 2026-07-16 visit and an introduction email was sent the same day. A revisit on 2026-07-22 found Danny not on site; staff described his schedule as random/unpredictable, making it hard to plan a return visit. On 2026-07-23, the team tried the cafe's cookies (found them good) and formed a product-pairing idea — a nacho-flavored matcha latte alongside the cafe's own cookies — intended for a follow-up email once Danny is reached. Cold email is assessed internally as unlikely to get a response without a warm introduction, so the near-term plan is repeated in-person visits to catch Danny directly.

Key People

  • Danny — Owner — assumed decision-maker (per "owner" title, not otherwise confirmed); on-site schedule is random/unpredictable, not yet met in person by our team.

Customer Needs

  • Primary use case: unknown
  • Expected volume: unknown
  • Flavor preference: unknown
  • Color preference: unknown
  • Target price: unknown
  • Lead-time requirement: unknown
  • Packaging preference: unknown

Commercial Assessment

  • Current stage: contact — introduction email sent 2026-07-16; owner not yet reached in person (as of 2026-07-22 revisit)
  • Interest level: unknown — no response from Danny recorded yet, by email or in person
  • Urgency: unknown
  • Primary blocker: Danny's unpredictable on-site schedule makes in-person contact hard to time; cold email response is considered unlikely without a warm introduction
  • Buying readiness: unknown
  • Opportunity potential: unknown — no usage, volume, or business details confirmed yet
  • Main risk: repeated visits with no owner contact could stall the lead indefinitely if Danny's schedule stays unpredictable and email goes unanswered

Product Fit

  • Preferred SKU: unknown — no discovery conversation has occurred
  • Recommended SKU: unknown — insufficient information to recommend
  • Reason for recommendation: not applicable yet; internal idea to pitch a nacho-flavored matcha latte paired with the cafe's cookies has not yet been presented to the customer
  • Alternatives: not applicable yet

Open Questions

  • Has Danny responded to the 2026-07-16 introduction email?
  • What are Meridian Espresso's business category, location, website, and Instagram?
  • What is Danny's actual decision-making authority (sole owner vs. shared)?
  • Is there a more reliable way to reach Danny than repeated unannounced visits?

Current Recommendation

Continue repeat in-person visits to catch Danny given his unpredictable schedule, since cold email alone is considered unlikely to get a response. When following up by email or in person, reference trying the cafe's cookies and pitch the nacho-flavored matcha latte pairing idea as a way to re-engage.

Evidence Used

  • Timeline event: timeline/2026-07-23-cookie-tasting-and-pairing-idea.md
Executionupdated Aug 5

Active Actions

action-001

  • Action: Keep revisiting Meridian Espresso in person to catch owner Danny on site
  • Type: outreach
  • Reason: Danny's on-site schedule is random/unpredictable (per staff, as of the 2026-07-22 revisit); cold email response is considered unlikely without a warm introduction, so in-person contact is the primary path
  • Trigger: Revisit on 2026-07-22 found Danny not on site
  • Owner: unknown
  • Priority: medium
  • Status: completed
  • Due date: not specified (try again on a different day/time)
  • Approval required: no
  • Agent permission: recommend_only
  • Required inputs: none
  • Completion condition: Danny is met in person, or a tasting is scheduled
  • Created from: timeline/2026-07-23-cookie-tasting-and-pairing-idea.md
  • Result: Sent via Executables on 2026-08-05: "Following Up on Our Recent Visit"

action-002

  • Action: Send a follow-up email to Danny mentioning the cafe's cookies (tried and found good) and pitching a pairing with a nacho-flavored matcha latte
  • Type: follow_up
  • Reason: The pairing idea came from tasting the cookies in person on 2026-07-23; referencing it may help re-engage Danny once reached, since the original introduction email has gone unanswered
  • Trigger: Cookies tasted 2026-07-23; introduction email sent 2026-07-16 remains unanswered
  • Owner: unknown
  • Priority: low
  • Status: proposed
  • Due date: not specified
  • Approval required: yes
  • Agent permission: draft_only
  • Required inputs: confirmation that Danny has been reached or is otherwise reachable by email
  • Completion condition: Follow-up email sent to danny@meridianespresso.com
  • Created from: timeline/2026-07-23-cookie-tasting-and-pairing-idea.md
  • Result:

Waiting on Customer

waiting-001

  • Item needed: Response from Danny, by email or in person
  • Requested on: 2026-07-16 (introduction email); revisit attempted 2026-07-22
  • Follow-up date: not specified (try again on a different day/time)
  • Related action: action-001

Scheduled Follow-ups

  • None scheduled yet.

Completed Actions

  • None yet.

Notes

1
2026-07-23 · noteupdated Jul 23

Summary

Context drop (typed note) covering the full Meridian Espresso pipeline history to date: an initial visit on 2026-07-16 where an email address was obtained and an introduction email sent, a revisit on 2026-07-22 where owner Danny was not on site and staff reported his schedule as random/unpredictable, and on 2026-07-23 trying the cafe's cookies (found to be good) and forming a product-pairing idea. Cold email outreach is assessed as unlikely to succeed without a warm introduction, so the plan going forward is repeated in-person visits to catch Danny directly, plus a follow-up email that references the cookies and pitches pairing them with a nacho-flavored matcha latte.

Extracted Facts

  • Fact: In-person visit and email obtained

    • Value: Visited Meridian Espresso on 2026-07-16; obtained owner Danny's email (danny@meridianespresso.com); sent an introduction email the same day
    • Scope: opportunity
    • Status: confirmed
    • Source: _inbox/2026_08_04_text_note-12.md (note cites Raw/2026_07_22_voice_note_8.md and Raw/2026_07_23_voice_note_3.md, neither independently available in this CRM)
  • Fact: Revisit — owner not on site, schedule unpredictable

    • Value: Revisited 2026-07-22; owner Danny was not on site; staff reported his schedule as random/unpredictable, making in-person contact harder to time
    • Scope: contact
    • Status: confirmed
    • Source: _inbox/2026_08_04_text_note-12.md
  • Fact: Cookies tasted, product-pairing idea formed

    • Value: Tried the cafe's cookies on 2026-07-23; found them good; formed idea to pitch pairing them with a nacho-flavored matcha latte
    • Scope: opportunity
    • Status: confirmed
    • Source: _inbox/2026_08_04_text_note-12.md
  • Fact: Cold email strategy assessed as ineffective

    • Value: Cold email outreach is assessed as unlikely to get a response; a warm introduction or in-person contact is seen as required instead
    • Scope: opportunity
    • Status: inferred (stated as an assessment/opinion in the note, not an observed outcome such as a non-response or rejection)
    • Source: _inbox/2026_08_04_text_note-12.md

Customer Commitments

  • None identified.

Our Commitments

Questions Raised

  • None identified.

Products Discussed

  • SKU: unknown — no specific SKU named
    • Use case: Proposed pairing of a nacho-flavored matcha latte with the cafe's own cookies, as a combination expected to sell well
    • Feedback: Not yet pitched to the customer; idea originated from our own tasting of the cafe's cookies, not from customer feedback

Original Evidence

  • Source channel: note (typed directly into the chat feed)
  • Source reference: _inbox/2026_08_04_text_note-12.md (Job: 6f240cc2cb4a); note also cites Raw/2026_07_22_voice_note_8.md and Raw/2026_07_23_voice_note_3.md as its own sources, not independently available here
  • Relevant excerpt or transcript timestamp: "## Activity Log\n- 2026-07-16: Visited cafe, obtained email address\n- 2026-07-16: Sent email introduction\n- 2026-07-22: Revisited cafe in person, owner Danny not on site; schedule reported as random/unpredictable\n- 2026-07-23: Tried the cookies from the cafe, they're good\n\n## Next Steps\n- Action: Keep revisiting to catch Danny in person\n- Reason: Email response unlikely (warm introduction needed); Danny's schedule is random, so timing an in-person meeting requires repeated attempts\n- Action: In the follow-up email to Danny, mention trying the cookies (they're good) and pitch pairing them with a nacho-flavored matcha latte as a combination expected to sell well"

Emails

4
Following Up on Our Recent Visit1 msg
Enjoyed the award winning cookie!1 msg
Visited your cafe last week! Matcha tasting1 msg
Visited your cafe today - Matcha tasting1 msg