Le Jardin

Company

• Business name: Le Jardin (previously logged as "Luke Jardin" — a mishearing in the original voice transcription; corrected based on the confirmed email domain lejardincafe.com)
• Legal name: unknown
• Business category: Cafe / coffee chain (inferred, not confirmed)
• Website: unknown (email domain lejardincafe.com is confirmed; not independently verified as the business's website)
• Instagram: unknown
• Number of locations: unknown — described only as "a big chain, operates many stores"
• Account owner: unknown

Locations

Location 1

• Location name: Le Jardin shop at MoMA (Museum of Modern Art, New York)
• Address: 1440 Broadway, New York, NY 10018
• Opening date: unknown
• Shipping address: unknown
• Status: Not yet visited. Flagged as the location where the owner is most likely to be found, per information obtained during the 2026-07-22 visit.

Contacts

Contact 1

• Name: Naomi
• Role: Manager
• Email: info@lejardincafe.com
• Phone: unknown
• Preferred channel: Email (planned first outreach channel)
• Decision role: Likely not the final decision-maker — note flags that, being a chain, decision authority likely sits above the store manager level; the owner is the real target

Commercial Information

• Current matcha supplier: unknown
• Estimated monthly usage: unknown
• Payment terms: unknown
• DUNS number: unknown
• Notes: none

Data Quality

• Last verified: 2026-08-04
• Verified by: unspecified field rep
• Open profile questions:
  • Who is the owner, and how can they be reached (directly, or via the MoMA shop)?
  • Is Naomi the correct point of contact, or should outreach bypass her?
  • Total number and locations of Le Jardin stores.
  • Legal business name and website.
  • Address sourced via web search on 2026-08-04, not yet confirmed by direct customer contact.

Current Situation

Le Jardin is a large coffee chain (formerly logged as "Luke Jardin" due to a voice-transcription mishearing, now corrected via the confirmed email domain lejardincafe.com). On 2026-07-22 our rep visited a Le Jardin location and obtained the contact of the store manager, Naomi, confirmed as info@lejardincafe.com. No outreach or pitch has been sent yet — status is cold. Because Le Jardin operates many stores, we were told the owner (likely the real decision-maker) is most probably found at Le Jardin's shop inside MoMA rather than reachable through a store-level manager. No product interest, needs, or commercial details have been discussed with the customer yet.

Key People

• Naomi — Store manager — Contact obtained 2026-07-22 (info@lejardincafe.com); likely limited purchasing authority as a store-level manager in a multi-store chain
• Owner (name unknown) — Owner / likely decision-maker — Not yet identified or contacted; reported to most likely be found at the Le Jardin shop in MoMA

Customer Needs

• Primary use case: unknown
• Expected volume: unknown
• Flavor preference: unknown
• Color preference: unknown
• Target price: unknown
• Lead-time requirement: unknown
• Packaging preference: unknown

Commercial Assessment

• Current stage: Contact made — a store manager's email has been obtained, but no outreach has been sent and no conversation about matcha has occurred
• Interest level: unknown — no pitch made yet
• Urgency: unknown
• Primary blocker: Owner/decision-maker not yet identified or reached; store manager likely cannot make the purchasing decision
• Buying readiness: unknown
• Opportunity potential: Potentially significant given the multi-store chain structure, but unconfirmed — no volume, usage, or location-count data available
• Main risk: Effort may be wasted if outreach is directed at a contact (Naomi) without purchasing authority instead of the owner

Product Fit

• Preferred SKU: unknown
• Recommended SKU: unknown
• Reason for recommendation: not yet assessed — no product conversation has occurred
• Alternatives: n/a

Open Questions

• Will Naomi respond to an email outreach, and can she introduce us to the owner?
• Who is the owner of Le Jardin, and what's the best way to reach them?
• How many locations does Le Jardin operate, and where?

Current Recommendation

Email Naomi (info@lejardincafe.com) to introduce our matcha offering and request an introduction to the owner. If there is no response, visit the Le Jardin shop in MoMA to attempt to identify and reach the owner directly, since decision authority is believed to sit above the store-manager level in this chain.

Evidence Used

• Timeline event or source reference: le-jardin/timeline/2026-07-22-manager-contact-obtained.md (source: _inbox/2026_08_04_text_note-17.md)

Active Actions

action-001

• Action: Email Naomi (info@lejardincafe.com) to introduce our matcha offering and request an introduction to the owner / decision-maker
• Type: outreach
• Reason: Naomi is the only confirmed contact obtained so far; success metric is getting the owner's attention for a tasting-session pitch
• Trigger: none — ready to send
• Owner: unspecified field rep
• Priority: medium
• Status: completed
• Due date: TBD
• Approval required: yes
• Agent permission: recommend_only
• Required inputs: Draft outreach email content
• Completion condition: Naomi responds, or the follow-up window elapses with no response
• Created from: _inbox/2026_08_04_text_note-17.md
• Result: Sent via Executables on 2026-08-05: "Complementary Matcha Tasting"

Waiting on Customer

• None yet — no outreach has been sent.

Scheduled Follow-ups

followup-001

• Trigger date: TBD (per source: to follow after emailing Naomi, if no response)
• Condition: No response received from Naomi's email outreach
• Action: Visit the Le Jardin shop in MoMA to attempt to identify and meet the owner directly, since the owner (decision-maker) is most likely to be found there rather than reachable through the store-level manager
• Owner: unspecified field rep

Completed Actions

• None yet.

Summary

Context drop (typed note) recapping a 2026-07-22 visit to Le Jardin, a large chain, where our rep obtained the contact of the store manager, Naomi, and confirmed it was an email address (info@lejardincafe.com). Because Le Jardin is a large chain, it was suggested that the owner (the likely real decision-maker) would more probably be found at Le Jardin's shop inside MoMA rather than reachable through the store-level manager. The note also clarifies that the business was previously logged as "Luke Jardin" due to a voice-transcription mishearing; the confirmed email domain (lejardincafe.com) establishes the correct name as "Le Jardin." No pitch or outreach has been sent yet.

Extracted Facts

• Fact: Correct business name

  • Value: "Le Jardin" (previously logged as "Luke Jardin," a mishearing in the original voice transcription; corrected based on confirmed email domain lejardincafe.com)
  • Scope: company
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-17.md

• Fact: Manager contact obtained

  • Value: Naomi, manager, email info@lejardincafe.com
  • Scope: contact
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-17.md

• Fact: Chain structure

  • Value: Le Jardin is a "big chain" that "operates many stores" (no specific count given)
  • Scope: company
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-17.md

• Fact: Owner likely reachable at MoMA shop

  • Value: We were told the owner would most likely be found at the Le Jardin shop located in MoMA
  • Scope: opportunity
  • Status: confirmed (as reported information; owner's identity and presence at that location not independently verified)
  • Source: _inbox/2026_08_04_text_note-17.md

• Fact: Outreach status

  • Value: Cold — email contact obtained, not yet pitched
  • Scope: opportunity
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-17.md

Customer Commitments

• None identified.

Our Commitments

• None identified (plan, not yet a commitment made to the customer): email Naomi first; if no response, visit the Le Jardin shop in MoMA to attempt to reach the owner.

Questions Raised

• Who is the owner of Le Jardin, and can Naomi provide an introduction?
• Will Naomi forward outreach to someone with purchasing authority, or is a direct MoMA-shop visit required?

Products Discussed

• SKU: none discussed yet
• Use case: n/a
• Feedback: n/a

Original Evidence

• Source channel: note (typed directly into chat feed)
• Source reference: _inbox/2026_08_04_text_note-17.md (referencing prior raw sources Raw/2026_07_22_voice_note_5.md, Raw/2026_07_22_voice_note_7.md, Raw/2026_07_22_text_note_6.md, not present in this CRM)
• Relevant excerpt or transcript timestamp: "Visited Le Jardin, got contact of the manager, Naomi" / "Email address confirmed as info@lejardincafe.com"