Kindling Coffee

Company

• Business name: Kindling Coffee (spelling unverified — the voice transcription was unclear, but the source spelled it out letter-by-letter as K-I-N-D-L-I-N-G; verify once a written contact such as an email or website is confirmed)
• Legal name: unknown
• Business category: unknown (name suggests a coffee shop/cafe, but this is inferred from the name only, not confirmed)
• Website: unknown
• Instagram: unknown
• Number of locations: unknown
• Account owner: unknown

Locations

Location 1

• Location name: unknown
• Address: 152 E 33rd St, New York, NY 10016
• Opening date: unknown
• Shipping address: unknown
• Status: unknown

Contacts

Contact 1

• Name: Priya
• Role: Staff
• Email: unknown
• Phone: unknown
• Preferred channel: in person
• Decision role: not a decision-maker — intermediary who agreed to pass the menu along to the manager

Contact 2

• Name: unknown (manager; name not yet identified)
• Role: Manager
• Email: unknown
• Phone: unknown
• Preferred channel: unknown
• Decision role: appears to be the primary decision-maker (inferred — Priya passed the menu to the manager for review); not yet contacted directly

Commercial Information

• Current matcha supplier: unknown (not asked as of the 2026-07-22 visit)
• Estimated monthly usage: unknown
• Payment terms: unknown
• DUNS number: unknown
• Notes: Warm lead; visited in person 2026-07-22, handed the menu to staff member Priya, who said she would pass it along to the manager. No response from the manager recorded yet.

Data Quality

• Last verified: 2026-08-04
• Verified by: context drop note (_inbox/2026_08_04_text_note-5.md)
• Open profile questions: verify correct spelling of the business name (initial voice transcription was unclear); confirm whether the manager has reviewed the menu; identify the manager's name and contact info; confirm current matcha sourcing; confirm business category, website, Instagram, and location/address. Address sourced via web search on 2026-08-04, not yet confirmed by direct customer contact.

Current Situation

Kindling Coffee is a warm prospect visited in person on 2026-07-22, where our rep spoke with staff member Priya (the manager was not present) and handed her a menu. Priya said she would bring the menu up to the manager. As of the drop date (2026-08-04), no response from the manager is recorded, and the note's own planned follow-up window (~2 weeks from the visit, by early August 2026) is now due. The business name's spelling is itself unverified — a voice transcription was unclear, but the source spelled it out letter-by-letter as K-I-N-D-L-I-N-G — so this account uses "Kindling Coffee" pending confirmation via a written contact channel. No current matcha sourcing, business category, location, or product needs have been confirmed yet.

Key People

• Priya — Staff — received the menu on the 2026-07-22 visit and committed to passing it along to the manager; not a decision-maker
• Manager (name unknown) — appears to be the decision-maker on reviewing the menu and any tasting session (inferred, since Priya passed the menu to them); not yet contacted directly

Customer Needs

• Primary use case: unknown
• Expected volume: unknown
• Flavor preference: unknown
• Color preference: unknown
• Target price: unknown
• Lead-time requirement: unknown
• Packaging preference: unknown

Commercial Assessment

• Current stage: contact — menu handed to staff member Priya on 2026-07-22 for delivery to the manager; goal is to get in front of the manager directly and pitch a tasting session
• Interest level: unknown — no direct signal from the manager yet; staff was receptive enough to accept and relay the menu
• Urgency: unknown
• Primary blocker: awaiting the manager's review of the menu; no direct contact with the decision-maker yet
• Buying readiness: unknown
• Opportunity potential: unknown — no usage, volume, or business details confirmed yet
• Main risk: a warm lead relying on a staff intermediary could stall or go cold without direct manager contact; the business name's spelling is itself unverified, which could complicate finding a written contact channel; the planned ~2-week follow-up window is now due

Product Fit

• Preferred SKU: unknown — no discovery call or tasting has occurred
• Recommended SKU: unknown — insufficient information to recommend
• Reason for recommendation: not applicable yet
• Alternatives: not applicable yet

Open Questions

• Is "Kindling Coffee" the correct spelling of the business name?
• Has the manager reviewed the menu?
• Who is the manager (name and contact info)?
• What is Kindling Coffee's current matcha sourcing?
• What is Kindling Coffee's website, Instagram, or address (to help verify the business name and open a written contact channel)?

Current Recommendation

Follow up now that the planned ~2-week window (by early August 2026) since the 2026-07-22 visit is due, ideally in person to reach the manager directly rather than relying on Priya, with the goal of pitching a tasting session. Also try to confirm the correct spelling of the business name via a written source (website, receipt, or signage) before any written outreach.

Evidence Used

• Timeline event: timeline/2026-07-22-visit-menu-handed-to-staff.md

Active Actions

action-001

• Action: Follow up with Kindling Coffee to check whether the manager reviewed the menu handed to staff member Priya on 2026-07-22, aiming to get in front of the manager directly and pitch a tasting session
• Type: follow_up
• Reason: Warm lead — menu handed to staff, staff committed to escalating it to the manager, but there has been no direct contact with the decision-maker yet
• Trigger: Visit and menu handoff on 2026-07-22; the note's own ~2-week follow-up window (by early August 2026) is now due
• Owner: unknown
• Priority: medium
• Status: ready
• Due date: not specified (planned for ~2 weeks after 2026-07-22, i.e. by early August 2026, now due)
• Approval required: no
• Agent permission: recommend_only
• Required inputs: a direct contact method for the manager, or another in-person visit
• Completion condition: Response from the manager, or a tasting session is scheduled
• Created from: timeline/2026-07-22-visit-menu-handed-to-staff.md

Waiting on Customer

waiting-001

• Item needed: Manager's review/response regarding the menu handed to Priya
• Requested on: 2026-07-22
• Follow-up date: ~early August 2026 (per source note; effectively now due as of the 2026-08-04 drop)
• Related action: action-001

Scheduled Follow-ups

• None scheduled yet.

Completed Actions

• None yet.

Summary

Context drop (typed note) logging a warm-lead pipeline update for Kindling Coffee: on 2026-07-22, our rep visited the business and spoke with staff member Priya (the manager was not present). Our rep handed Priya a menu, and Priya said she would bring it up to the manager. As of the drop date (2026-08-04), no response from the manager is recorded. The note also flags uncertainty about the business name's spelling.

Extracted Facts

• Fact: In-person visit and menu handed to staff

  • Value: Visited Kindling Coffee on 2026-07-22, spoke with staff member Priya (manager not present), and handed her a menu
  • Scope: opportunity
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-5.md (note cites an earlier internal record, Raw/2026_07_22_voice_note_9.md, not itself available in this CRM)

• Fact: Staff committed to escalating menu to manager

  • Value: Priya said she would bring the menu up to the manager
  • Scope: contact
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-5.md

• Fact: Business name spelling uncertain

  • Value: Voice transcription was unclear, but the speaker spelled the name out letter-by-letter as K-I-N-D-L-I-N-G; this CRM entry uses "Kindling Coffee" pending verification once a written contact (email or website) is confirmed
  • Scope: company
  • Status: disputed
  • Source: _inbox/2026_08_04_text_note-5.md

• Fact: Current matcha sourcing not yet asked

  • Value: Unknown — not asked as of the 2026-07-22 visit
  • Scope: opportunity
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-5.md

• Fact: Lead classification and goal

  • Value: Classified as a warm lead (menu handed to staff, staff to relay to manager); goal is to get in front of the manager directly and pitch a tasting session; planned follow-up is ~2 weeks after the visit (by early August 2026); success metric is a response from the manager
  • Scope: opportunity
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-5.md

Customer Commitments

• Priya (staff) said she would bring the menu up to the manager (2026-07-22).

Our Commitments

• Menu handed to staff member Priya on 2026-07-22 for delivery to the manager.

Questions Raised

• Is "Kindling Coffee" the correct spelling of the business name?
• Has the manager reviewed the menu?
• Who is the manager (name and contact info)?
• What is Kindling Coffee's current matcha sourcing?

Products Discussed

• SKU: none discussed yet
• Use case: none discussed yet
• Feedback: none discussed yet

Original Evidence

• Source channel: note (typed directly into the chat feed / uploaded document)
• Source reference: _inbox/2026_08_04_text_note-5.md (Job: c6342d8a776e); note also cites Raw/2026_07_22_voice_note_9.md as its own source, not independently available here
• Relevant excerpt or transcript timestamp: "## Contact Info\n- Visit date: 2026-07-22\n- Contact: Priya (staff), manager not present during visit; menu handed to Priya to pass along\n- Name note: voice transcription was unclear, but the speaker spelled it out letter by letter as K-I-N-D-L-I-N-G, so this page uses "Kindling Coffee"; verify spelling once a written contact (email/website) is confirmed\n\n## Current Sourcing\n- Unknown (not asked yet)\n\n## Status\nWarm (menu handed to staff, staff will bring it up to the manager)\n\n## Activity Log\n- 2026-07-22: Visited, handed menu to staff member Priya. Priya said she will bring it up to the manager.\n\n## Next Steps\n- Action: Follow up in a couple of weeks to check whether the manager reviewed the menu\n- Timing: ~2 weeks (by early August)\n- Goal: Get in front of the manager directly, pitch a tasting session\n- Success metric: Response from the manager"